Returns Policy

Please send back to American Toyota

5995 Alameda Blvd Ne Albuquerque NM 87113

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 25% restocking fee charged against all returned parts.
• Parts must be resellable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

• Issues with product we need pictures details on what the issue is. After this process is completed we will determine a course of action. Shipping charges may apply.
• We recommend ordering all parts using the vehicle vin number. We want you to order the correct parts the first time. 
• When wrong part is ordered, We will not pay for a return shipping label when the vehicle vin numbers isn't used when placing order.
• Customers are responsible for all freight charges on returned items.  

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped.
• If the cancelled part was special ordered from the manufacturer, a return fee of 25% may apply.